Scenario-Based Learning: Why & How

In this presentation, I explain why scenario-based learning works, ideas on different ways of using scenarios, and some tips for writing scenarios.

This is the recording of a presentation I gave to the Online Network of Learning and Development Professionals on September 28, 2016. The presentation covers:

  • Why scenario-based learning works
  • A range of options for using scenarios in elearning and classroom training
  • When scenario-based learning is a good choice
  • Tips for writing scenarios with the 4 Cs
  • Examples of mini-scenarios and a two-narrator course

Interested in more? Check out all of my posts on storytelling and scenario-based learning.

9 thoughts on “Scenario-Based Learning: Why & How

  1. Thanks so much for posting this. I had to miss it live and I’m glad I got to see the recording. Excellent information. It really helps to know how others in the field deal with common challenges.

  2. Christy, Loved this! I laughed at the part where you encourage people to try the wrong answers, and totally agree that it feels good sometimes to choose the wrong answers, especially when it relates to customer service scenarios, where you are somewhat playing out how you wish you could respond. When I record the voice-over for scenarios, wrong answers are fun to record, too! 🙂

    1. There’s something cathartic to seeing just how poorly things turn out when you make bad choices. It really can be fun to complete courses that way. It’s fun to write responses that are just a little over the top, and I imagine it’s enjoyable to record the voice over in the role of the angry customer as well. If I can get people to voluntarily complete a branching exercise multiple times, that’s a sign that I’ve really done my job as an ID well.

      1. Indeed, cathartic and fun to record angry customers, ignorant bosses, etc. And yes, it must be gratifying to know that someone is going through your course multiple times because you’ve made it interesting with all the branching possibilities to learn from.

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