Only 12% said they prefer professional voice talent. A full 85% said the voice only needs to sound good enough to get the point across without having to strain to understand it. Nearly 60% of our employees said “no preference”as long as the voice isn’t irritating to listen to. 40% prefer that the narrator be someone they recognize (i.e., a well-known manager, process owner, or SME). A surprising 9% said the narration could be computer-generated as long as it didn’t sound too robot-like.