Nathan had five different concepts to keep in mind while working with the SME or any ID project.
Fluidity trumps rigidity (go with the flow, don’t follow process without variation)
Pragmatism trumps idealism (sometimes you need to tone done expectations to be able to grasp what the client really wants.)
Progress trumps perfection (sometimes need to get project done rather than get everything “right”)
Practicality trumps theory (set high standards but be willing short cut if necessary)
Mentoring trumps correcting (make sure you focus on the mentoring aspects and the growth aspects rather than “red inking” all the SME is doing)